Nakunj performed a Data warehouse gap analysis based on the existing Data warehouse infrastructure keeping the company’s requirement in mind. It developed a multi-year strategic plan to enable the company to achieve its desired goals. The plan consisted of step-by-step approach in terms of Infrastructure as well as resource planning.
The tactical requirements were related to Claims processing, Call-center analytics and Customer retention. These requirements were addressed using subject-area data marts, which would eventually become the spokes in a hub-and-spoke strategic architecture.